ITIL Exam Requirements

According to the ITIL handbook and exam texts, the requirements for different ITIL certifications vary, as there are different levels of ITIL exams.

There are four different types of certifications you can receive, and the requirements vary for each. Here are the four ITIL examinations and their requirements, starting from least amount of difficulty to most amount of difficulty:*

The ITIL Foundation Certificate - Entry level exam, training is recommended but not required.
The ITIL Intermediate Level - Must have an ITIL Foundation qualification and take an accredited training course for each ITIL Intermediate module.
The ITIL Expert Level - Must have achieved an ITIL Intermediate Level and accumulated 22 course credits through the first two ITIL levels, including ITIL’s Managing Across the Lifecycle (MALC) course and exam.
The ITIL Master Level - Must have achieved an ITIL Expert Level and at least five years in a leading role in IT service management; the final ITIL Master curriculum will vary by professional.

These ITIL eligibility requirements are important in maintaining the ITIL best practices and the level of professionalism that ITIL-certified IT managers display in the workplace.

Citations: *http://www.itil-officialsite.com/faq.aspx?category=Examination+FAQs#FAQno123

What Our Students Say

"Because of the online ITIL Bootcamp, plus the excellent way the information was presented, I was able to score well and easily pass the exam."

Chris Karstens - IT/S Operations

Henrico Doctors' Hospital

USA

"I found the ITIL Prime tests to be very useful in preparing for the Certification exam. I recommended the site to three of my associates. All of us passed the exam and became certified."

Jim Sanford - Sr. Support Mgr

Computer Associates (CA), Inc

USA

"I just completed the ITIL Foundation Online Training Course and found it to be outstanding. The presenter and supporting material were excellent."

Jeff Annechini - IT Services Consultant

PPT Consulting

USA

"I was very surprised by the quality they had to offer. It was easy and enjoyable to follow and I was easily convinced to follow the remaining modules with them."

Eddie Brady

Accenture Technology Solutions

Netherlands

"ITIL Prime gave me an advantage and helped me score 90% on the Foundation Exam. I would definitely recommend this product to anyone who is serious about the exam."

Ajay Duraiswamy, Project Analyst

Dubai Customs, Gov't of Dubai

United Arab Emirates

"Using the ITIL Prime exam preparation site was a good idea in order to get confident and pass the real exam. Indeed, I passed the exam."

Francisco M

Accenture Global Services

Spain

"I got 90% correct and thought I had scored 100%. I felt well-prepared going in, and that confidence makes it much easier to take the exam. I finished in 20 minutes of the allowed 60 minutes."

Vince Pulice, Principle Engineer

SuperValu

USA

"I used your site to prepare for the ITIL Foundations certification and successfully passed the exam with a 92% score. I highly recommend this material as a primary source in preparing."

Maxim Mckoy

FIMC, INC

USA

"ITIL Prime exam prep provided an excellent preview of what to expect in the real test environment. The topics covered and the exam questions were ideal as they helped to improve my understanding of the various ITIL areas. This was not just a matter of memorizing a bunch of questions and answers; it went far deeper. ITIL Prime laid the foundation and truly broadened my knowledge so that I was able to pass the exam with high marks."

Jean-Ann Dill

Service Desk Manager, IT Services

Keytech LTD

Bermuda